Shipping Policy
At HWASHAW, we strive to deliver your orders as quickly and smoothly as possible. Please review our shipping policy below for details on processing and delivery timelines.
1. Order Processing Time
- All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.
2. Shipping & Delivery Times
We offer reliable standard delivery for all orders:
- Estimated Shipping Time: 7 to 14 business days after dispatch.
- Total Estimated Timeline: You can expect your package to arrive within 10 to 19 business days from the date your order is placed.
Note: Delivery times are estimates and may vary slightly during peak holiday seasons or due to unexpected logistics delays.
3. Order Tracking
Once your package has shipped, we will send you an email with a tracking number and a link to track your shipment in real time. Please allow 24 to 48 hours for the tracking status to update in the system.
4. Address Changes & Accuracy
Please double-check your shipping address before placing your order.
- If you need to modify your shipping address, please contact us immediately.
- Once an order has been dispatched, we are unable to change the delivery address.